ABOUT HIUSA

Company information

The legal business identity and operating information behind the HIUSA service.

Service operator

HIUSA is operated by JIN EXPRESS LTD. The service connects Korean product purchasing, package receiving, consolidation, export preparation, international shipping, and delivery support for customers in the United States.

Business details

  • Legal entity: JIN EXPRESS LTD
  • Brand and service name: HIUSA
  • EIN: 82-1057070
  • Address: 645 Lunt Ave, Elk Grove Village, IL 60007-6400, USA
  • U.S. customer support: +1 224-415-4669
  • KakaoTalk support ID: hierun

What HIUSA provides

Customers can request help purchasing eligible Korean products or forwarding eligible parcels from Korea. Depending on the selected service, HIUSA may receive items, identify packages, inspect visible condition, consolidate parcels, prepare export and customs information, arrange transportation, and provide tracking updates.

Customer support

For an existing transaction, include the HIUSA request, order, or shipment number when contacting support. Account-specific questions should be submitted through the signed-in support area so the team can verify the customer and transaction.

Open customer support (Korean)

KakaoTalk chat