Buy from Korean stores with delivery to the USA
HIUSA purchasing assistance lets you request products from Korean stores for delivery to the United States. Send the product link, options, and quantity. After you review and pay the purchase quote, HIUSA orders from the retailer, receives and inspects the goods in Korea, and quotes international shipping separately.
Request purchasing assistance (Korean form)What do I need to submit?
Prepare the product URL, item name, selected options, quantity, and U.S. delivery details. A product image or screenshot can help identify the exact color, size, and displayed price.
Purchasing assistance may help when a retailer does not ship to the USA or you cannot complete its checkout. HIUSA reviews the item, retailer, and shipping conditions before confirming availability.
From request to delivery
- Submit the product link, options, and quantity.
- Review the quote for the goods, purchasing fee, and Korean domestic delivery.
- Pay the purchase quote so HIUSA can place the retailer order.
- HIUSA receives and inspects the goods at the Korean center.
- Review and pay the international shipping quote after packing and measurement.
- Follow dispatch and delivery status in your order.
When do I pay for the goods and shipping?
Payment has two stages. The first purchase payment covers the product price, purchasing fee, and Korean domestic delivery. It does not include international shipping.
International shipping is quoted separately after receiving, inspection, packing, and measurement. Final package weight and dimensions are not known when you first submit the request. Check the amount, currency, and any additional services in the quote before paying.
Can orders from different stores ship together?
Eligible packages can be selected for consolidation after receiving and inspection. Item characteristics, packing conditions, and carrier restrictions may prevent some items from shipping together.
Review any consolidation or repacking charges in your quote. Fewer boxes do not guarantee a lower total: final weight, dimensions, and handling costs still matter.
What if an item sells out or I need to cancel?
Retailer availability and prices can change after a request is submitted. Check your order if HIUSA reports an unavailable item, a proposed change, or additional costs.
Cancellation, return, and refund options depend on the purchasing and shipping stage, retailer conditions, and costs already incurred. Check the actions available in your order or contact support with the order number.
How long does delivery take, and what about customs?
Retailer dispatch, delivery to the Korean center, inspection, packing, international transport, and U.S. customs are separate stages. There is no single guaranteed delivery time for every order. Follow the status of your specific order.
Check item eligibility before purchasing and provide accurate descriptions, quantities, values, and country of origin. Required documents and customs-related costs depend on the goods and shipping conditions.